Under the Consumer Credit Act 1974 you have certain termination rights. For further information about these rights please refer to page 1 of your agreement, ‘termination: your rights’ or follow this link for more information about this option. Please note that these rights are not applicable if you have a Fixed Sum Loan agreement.
If you wish to voluntarily terminate your agreement you may inform us via email. Please direct your email to customerservices@polestar-finance.co.uk and include your full name, agreement number and contact phone numbers.
Alternatively, you can request to voluntarily terminate your agreement in writing. Written requests should be sent to:
Voluntary Terminations Department – Arrears Management
Polestar Finance86 Station Road
Redhill
Surrey, RH1 1SR