Fair Wear and Tear
When your Volvo is returned at the end of the agreement, it should be in good condition. The vehicle should be roadworthy, all features should be in working order and there should be no dashboard lights illuminated.
To remove any uncertainty about what we mean by ‘good condition’, we use the British Vehicle Rental and Leasing Association’s (BVRLA) ‘Guide to Fair Wear and Tear’. These independent guidelines allow us to apply fair and consistent standards to the condition of the vehicle at the end of the contract and determine whether any charges should apply.
To see a full copy of the BVRLA Fair Wear and Tear Guidelines click here.